Root chips are made through a process called vacuum frying. This method cooks the chips at a low temperature, helping to retain the nutrients, color, and shape of the vegetables. Think of it like a large pressure cooker that slowly cooks the veggies. Once they're perfectly cooked, we crisp them up in a bit of oil to remove any remaining moisture, and then finish them off with a sprinkle of sea salt.

Our chips are crafted in the mountainous region of Vietnam, where the unique climate allows us to farm without pesticides, sustainably in rich soil. The vegetables are grown on regenerative, family-owned farms, harvested at their peak, and then cooked and packed within a week.

Our vegetables are grown on small family-owned farms, many of which have been in those families for several generations. Our relationship with many of these farms has also lasted several generations through our co-founder Josh’s family. Not only do these farms care about their land deeply — they depend on it for their livelihood, and want to continue to have this resource for the next generation — but we also ask that they uphold our company standards by planting non-GMO seeds and using filtered water. Our company values are in sync with the farms’ values: This is family farming, not big corporations looking to maximize yields by sacrificing product quality and destroying the earth’s health. We don’t use pesticides and we don’t genetically modify our veggies. We treat our farming partners, and their land, with respect.

Yes! Our factories are free from the FDA's nine major food allergens: milk, eggs, fish, crustacean shellfish, tree nuts, sesame, peanuts, wheat, and soybean.

Absolutely! All of our chips are vegan and gluten-free. You'll find these symbols clearly marked on both the front and back of our packaging.

Yes, all of our chips, except for SixMix Chips, are certified kosher by OK Kosher. You can find the certification label on the back of our bags.

Once opened, a bag of Root chips will last about a week. To keep them fresh, store them in a cool, dry place, away from air and light. Our chips don’t contain preservatives, so while their packaging helps minimize air exposure, they’re still best enjoyed fresh!

You can buy them right here on our website! We also sell Root chips on Amazon and in select specialty shops and grocery stores on the East and West coast.

Not yet! We’re a newer brand, so our focus is currently on the mainland U.S. market.

Unless otherwise indicated, purchases made through our website are non-refundable and cannot be returned or exchanged. We do not offer returns or exchanges due to taste or texture preferences. However, if you receive a defective product, we’re happy to replace it. Please contact us at hello@rootfoodsco.com within 7 days of your purchase date. Once an order leaves our warehouse and is in transit, we cannot refund, cancel, or edit it.

Please note, Root is not responsible for items purchased or ordered outside of our website.

Shipping is free on all orders! 😊